Last month, I sat staring at a blank PowerPoint.

Cursor blinking. Stakes high.

I had to convince stakeholders to completely change our project direction.

The data was clear. I knew I was right.

But I also knew that if I started with "here's why your approach is wrong," I'd lose before I began.

Sound familiar?

We've all been there. The moment before you pitch an idea that challenges what others believe.

That single decision - where to begin - determines everything.

The beginning is the most important part of any work.

Plato

It's why brilliant ideas die.

And average ideas thrive.

The Starting Point Problem

Most of us start from the wrong place.

We start with our conclusion.
Our solution.
Our brilliant insight.

This is exactly backwards.

People don't process new ideas starting from your expertise.

They process them starting from their current beliefs.

When you begin from where you stand instead of where they stand, you create instant resistance.

I've made this mistake.

Many times.

But after what seems like hundreds of high-stakes presentations, I've discovered something important:

The right starting point isn't about information.

It's about influence.

I needed a reliable system for finding the right entry point.

One that worked consistently, even with resistant audiences.

So I built one.

The START Framework: Finding Your Influence Point

S - Survey Their Position
T - Test Their Priorities
A - Anchor in Shared Ground
R - Relate to Their Goals
T - Trace the Path to Change

Let’s get it.

Gif by natgeochannel on Giphy

S - Survey Their Position

Because you can't move people if you don't know where they stand

Before presenting anything important, ask:

  • What do they currently believe?

  • What has their experience been?

  • Where might they resist?

  • What language do they use?

What fails: "Let me tell you about my solution..."
What works: "Where do you currently stand on this issue?"

T - Test Their Priorities

Because what they care about is your entry point

Always validate:

  • What keeps them up at night?

  • What metrics matter most to them?

  • What are they being measured on?

  • What timeline are they operating on?

What fails: "This matters because of technical excellence."
What works: "Which of these challenges costs you the most right now?"

A - Anchor in Shared Ground

Because agreement creates openings

Start by establishing:

  • What goals do we already share?

  • What values do we both hold?

  • What problems do we both acknowledge?

  • What past successes can we build on?

What fails: "My approach is completely different."
What works: "We both want to improve community outcomes."

R - Relate to Their Goals

Because self-interest drives decisions

Make sure to show:

  • How your idea helps their specific situation

  • What personal win it creates for them

  • How it solves their immediate pain

  • Why it advances their objectives

What fails: "This is technically superior."
What works: "This addresses your goal of increasing program participation."

T - Trace the Path to Change

Because people need to see a safe journey

Always outline:

  • Clear steps from current state to future state

  • How risks will be managed

  • Early wins they'll see

  • How the transition stays manageable

What fails: "We need to change everything right away."
What works: "Here's how we could pilot this in one community first."

Stakeholder Mapping Checklist.pdf

Stakeholder Mapping Checklist.pdf

The START Framework: A strategic approach to influencing decisions by beginning from where your stakeholders stand, not where you want them to go.

144.99 KBPDF File

How This Saved My Presentation

Back to that blank PowerPoint.

Instead of leading with solutions, I surveyed their position: "What aspects of our current outreach are working well?"

They immediately revealed concerns about community relationships.

Testing priorities: "Which stakeholder inputs concern you most?" 

They worried about participation in underserved areas.

I anchored in shared ground: "We all want better health outcomes while respecting community voices." 

They nodded. Common ground established.

Relating to goals: "This approach could increase underserved participation by 40% while strengthening those community relationships you value."

Finally, tracing the path: "We could pilot this in one neighborhood first."

Result?

Instead of getting shut down, I got questions.
Instead of rejection, I got a pilot project approved.

Same data.
Different starting point.
Completely different outcome.

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In Case You Missed It!

Bottomline:

Your brilliant ideas may not be failing because they're wrong.

They may be failing because you're starting the conversation in the wrong place.

In influence, the entry point matters just as much as the endpoint.

Change how you begin, and you transform what's possible in every conversation that matters.

Thanks for reading. Be easy!
Girvin

P.S. - I'm building "12 Shifts That Make You Instantly More Persuasive" to help you get there. Join the waitlist.

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