Archive

You Can Help a Thousand. You Can Only Carry One.

Being needed and being effective are not the same thing

Ask Better Questions and People Will Give You Better Answers

The Most Influential Person in the Room Refuses to Pick a Side

Listen, Even When You Already Know the Answer

Learn the listening practice that helps you catch the signals others miss.

Stay Curious Even When It Costs You

Two Questions to Ask Before Every Difficult Conversation

Scary Isn't the Opposite of Beautiful

Make People Respect Your Time

I Am Aggressively Friendly

You Just Aren't Paying Attention

"Read the room" is incomplete advice. You need to read it continuously, in two specific ways, and adjust in real time.