Archive

Listen, Even When You Already Know the Answer

Learn the listening practice that helps you catch the signals others miss.

Stay Curious Even When It Costs You

Two Questions to Ask Before Every Difficult Conversation

Scary Isn't the Opposite of Beautiful

Make People Respect Your Time

I Am Aggressively Friendly

You Just Aren't Paying Attention

"Read the room" is incomplete advice. You need to read it continuously, in two specific ways, and adjust in real time.

Being Right Isn’t the Advantage You Think It Is

A Moment of Silence May Save Hours of Regret

Humor Isn’t Risky. Using It Wrong Is.

Most professionals avoid it. The ones who don’t tend to lead the room.

The New Risk Isn't Being Wrong. It's Being Indistinguishable.